Description

You Can Change the Life of One to Care for the Lives of Many!

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team, we’d love for you to apply for the Student Account Specialist position today!

Click here to learn more about Galen!

Position Overview:

As a Student Account Specialist at Galen College of Nursing, you will provide assistance to students in the collection and distribution of cash and agency funds for active students. The Specialist will work with the campus Bursar and Financial Aid department, as well as Main Campus Accounting to ensure student accounts are current and accurate.

Key Responsibilities:

1. Accept payments.
2. Meet with walk-in students to help prioritize student appointments, needs, and questions for timely resolution.
3. Set up and adjust payment plans.
4. Engage in cash collections for incoming, current, and graduating students.
5. Thoroughly document contact with students in CV.
6. Review scheduled stipends for accuracy and distribute student checks.
7. Work with financial aid in document collection and setting funding picture for students.
8. Assist financial aid team with obtaining items needed for packaging/repackaging.
9. Assist in process of agency billing.
10. Run reports in Ellucian Colleague to monitor and improve cash collections, timely billing and invoicing.
11. Run reports in Ellucian Colleague to monitor and resolve repackaging needs for current students.
12. All other duties as assigned.

Position Requirements:

• Education: Degree preferred; experience in lieu of education will be considered.
• Experience: Experience in working with financial aid, customer accounts and/or customer service preferred, as well as experience using Microsoft systems such as Word and Excel. Ability to effectively communicate with a wide variety of people.
• Special Qualifications: Position requires great attention to detail, time management skills, and willingness to be a team player. Ability to document all communications with students in Ellucian Colleague. Must have enough knowledge to be able to determine what documents are needed and be able to assist with their completion. The candidate must have the ability to enroll in and be granted access to all Department of Education websites, including but not limited to NSLDS, COD, CPS, etc. Only candidates with no history of prior student loan default will be considered.
• Physical/Mental Demands & Work Environment: Must be able to sit at a computer desk for eight hours each day.
• Degree of Supervision: Minimal

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

Galen’s Compassionate Care Model Values

• Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential.
• Character: I act with integrity and compassion in all I do.
• Accountability: I own my role and accept responsibility for my actions.
• Respect: I value every person as an individual with unique contributions worthy of consideration.
• Excellence: I commit myself to the highest level of quality in everything I do.

Learn more about our vision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:

Student Account Specialist

Galen College of Nursing